The difference it makes
Easy to buy. Easy to misconfigure.
Default M365 setup
Security defaults left at Microsoft out-of-box — not sufficient for most environments
Licences assigned without checking what each user actually needs
No third-party backup — most assume Microsoft handles it. They don’t.
SharePoint and Teams left on Microsoft defaults — adopted poorly, abandoned quickly
Properly configured
MFA enforced, conditional access configured, secure score reviewed from day one
Right plan for each user — no overpaying for seats, no gaps in coverage
Dedicated backup solution configured — Exchange, SharePoint, OneDrive and Teams covered
SharePoint structured for how your business works. Teams deployed with governance in place.
What we cover
The full Microsoft 365 stack — not just the licence.
Configuration, migration and ongoing management across every core app.
Microsoft Teams
Channel structure, guest access policies, meeting settings and governance. Integrated with SharePoint and Exchange as a unified platform — not a standalone app.
Exchange Online
Business email setup and migration — new domains, existing transfers, shared mailboxes, distribution lists, mail flow rules and spam filtering. Full migration from Google, hosted Exchange or on-premise.
SharePoint & OneDrive
SharePoint structured to match how your business organises information — not the Microsoft default. OneDrive configured with correct sync, version history and sharing permissions.
Security & compliance
MFA enforced, conditional access configured, secure defaults applied and Microsoft Secure Score reviewed. Business Premium: Defender for Business and Intune device management set up and managed.
Migration & onboarding
Managed migrations from Google Workspace, hosted Exchange and on-premise servers. Email, contacts, calendars and files migrated with minimal disruption. DNS cutover and user training included.
Licence management
Ongoing licence review, user additions and removals, plan changes and annual renewals. No overpaying for unused seats, no gaps in coverage when staff leave or join.
Plan comparison
Which plan is right for your business?
Three plans cover most organisations. Techfident recommends the right one after understanding your team — not the most expensive.
Feature
Web & mobile Office apps
✓
✓
✓
Exchange email (50GB mailbox)
✓
✓
✓
Teams, SharePoint, OneDrive (1TB)
✓
✓
✓
Desktop Office apps (Word, Excel, Outlook…)
—
✓
✓
Webinar hosting & attendee registration
—
✓
✓
Microsoft Defender for Business
—
—
✓
Intune device management
—
—
✓
Azure AD Premium P1
—
—
✓
Information protection & DLP
—
—
✓
Features correct at time of publication. Microsoft licensing changes periodically — Techfident confirms current plan inclusions before any purchase.
How it works
From first conversation to a properly configured environment
Tap a step to see what's involved
Why Techfident
Why businesses choose Techfident for Microsoft 365
01
Secure from the start
MFA, conditional access and secure defaults configured as part of every setup — not added as an afterthought. Microsoft’s out-of-box settings are not sufficient for most business environments.
02
No unnecessary upsell
The plan recommended is the one your business actually needs. Business Basic works for many organisations. If Premium is justified, Techfident explains exactly why before recommending it.
03
Migration that actually works
Email migrations with a proper cutover plan, rollback option and support available during the transition. No lost emails, no days of downtime, no discovering problems after the fact.
04
Ongoing management included
User additions, removals, licence changes and annual renewals handled as standard. No overpaying for unused seats, no gaps in coverage when staff join or leave.
Already on Microsoft 365 but not sure it’s set up correctly?
Techfident reviews your existing tenancy — security configuration, licence assignment, backup status and user setup — and tells you exactly what needs addressing.
Common questions
All three plans include Teams, SharePoint, OneDrive and Exchange Online. Business Basic is web and mobile apps only — suited to businesses working primarily in a browser. Business Standard adds desktop Office applications (Word, Excel, PowerPoint, Outlook) and webinar hosting. Business Premium adds advanced security including Microsoft Defender for Business, Intune device management and Azure AD Premium — suited to businesses with compliance or security requirements. Techfident recommends the right plan based on your team size, working patterns and security posture.
Yes. Techfident manages the full migration — email history, contacts, calendars, Drive files and shared drives. Migration is planned to minimise disruption, with users able to continue working throughout. DNS cutover and MX record changes are handled as part of the process, and support is available during the first weeks after go-live.
Yes. Techfident can review your current tenancy — configuration, licence assignment, security settings and user setup. This often identifies unused licences, misconfigured security defaults and gaps in backup or retention policy. You do not need to start from scratch.
No. Microsoft 365 licences do not include third-party backup. Microsoft retains deleted items for a limited period and provides some version history, but this is not a substitute for a proper backup. Techfident recommends and configures a dedicated Microsoft 365 backup solution for all clients — covering Exchange, SharePoint, OneDrive and Teams.
Yes. Microsoft 365 setup, migration and management is delivered entirely remotely and is available to businesses anywhere in the UK. On-site support during a migration or device rollout is available nationwide, with Hertfordshire, Essex and London covered as standard.
Microsoft 365 for business is priced per user per month. Business Basic starts from around £5 per user, Business Standard from around £10.50 per user, and Business Premium — which includes advanced security features — from around £18.60 per user. Techfident supplies all tiers with competitive pricing, full setup included and no hidden implementation fees. We will recommend the right licence tier for your team based on actual usage requirements, not the highest margin option.
A straightforward email migration for a small business of 5 to 20 users typically takes 1 to 3 days with minimal disruption. Larger migrations involving SharePoint, OneDrive data, Teams configuration and complex permissions may take 2 to 4 weeks and are planned in phases. Techfident coordinates the full migration schedule, communicates with your team throughout and ensures continuity of email and data access at every stage.
Microsoft 365 and Google Workspace are both cloud productivity platforms, but Microsoft 365 is generally stronger for businesses already using Windows environments, complex Excel work, advanced Word formatting and on-premise infrastructure integration. Google Workspace tends to suit organisations that work primarily in a browser and value simplicity. For most UK SMEs, particularly those in professional services, Microsoft 365 is the dominant choice. Techfident has migrated businesses between both platforms and can advise based on your specific workflows.