Microsoft 365 setup and support for UK businesses
Licensing, migration, configuration and ongoing management — Teams, SharePoint, Exchange and OneDrive set up correctly from day one, with a single contact who keeps it running.
- MFA from day one
- Backup configured
- Right plan, no upsell
Illustrative example
The difference it makes
Easy to buy. Easy to misconfigure.
Microsoft 365 works out of the box. It just isn’t secure, tidy or backed up out of the box.
What we cover
The full Microsoft 365 stack — not just the licence
Configuration, migration and ongoing management across every core app.
Microsoft Teams
Channel structure, guest access policies, meeting settings and governance. Integrated with SharePoint and Exchange as a unified platform — not a standalone app.
Exchange Online
Business email setup and migration — new domains, existing transfers, shared mailboxes, distribution lists, mail flow rules and spam filtering. Full migration from Google, hosted Exchange or on-premise.
SharePoint & OneDrive
SharePoint structured to match how your business organises information — not the Microsoft default. OneDrive configured with correct sync, version history and sharing permissions.
Security & compliance
MFA enforced, conditional access configured, secure defaults applied and Secure Score reviewed. Business Premium: Defender for Business and Intune device management set up and managed.
Migration & onboarding
Managed migrations from Google Workspace, hosted Exchange and on-premise servers. Email, contacts, calendars and files moved with minimal disruption. DNS cutover and user training included.
Licence management
Ongoing licence review, user additions and removals, plan changes and annual renewals. No overpaying for unused seats, no gaps when staff join or leave.
Plan comparison
Which plan is right for your business?
Three plans cover most organisations. We recommend the right one after understanding your team — not the most expensive.
Features correct at time of publication. Microsoft licensing changes periodically — we confirm current plan inclusions before any purchase.
How it works
From first conversation to a properly configured environment
Discovery & licence recommendation
- Team size and user role assessment
- Current platform and pain points reviewed
- Security and compliance requirements confirmed
- Plan recommendation with clear reasoning
We review your team size, current setup, security requirements and working patterns. The right plan is recommended with a clear explanation of what each option includes and costs — no pressure to buy Premium if Standard is sufficient.
Tenancy setup & secure configuration
- MFA enforced across all accounts
- Conditional access policies configured
- Admin roles assigned with least-privilege principle
- Audit logging and security baseline established
Your Microsoft 365 tenancy is created and configured with correct security settings — not the Microsoft out-of-box defaults. MFA enforced, admin roles assigned, audit logging enabled and Microsoft Secure Score baseline established.
Migration planning & execution
- Migration planned around your schedule
- Email, contacts and calendars migrated fully
- DNS and MX records updated with no downtime
- Users kept informed and supported throughout
For businesses moving from another platform, migration is planned around your schedule. Email history, contacts, calendars and files migrated with minimal disruption. DNS and MX records updated. Users kept informed throughout.
App configuration & user setup
- SharePoint structured for your business — not the default
- Teams deployed with channel structure and governance
- Shared mailboxes and distribution lists configured
- Every user provisioned with the correct licence and access
Exchange, Teams, SharePoint and OneDrive configured for your workflows — not left on Microsoft defaults. Users provisioned with correct licences, permissions and access. Shared mailboxes, distribution lists and groups set up correctly.
Handover, training & ongoing management
- User training included in handover
- Backup solution configured and tested
- Ongoing licence and user management in place
- One contact for all Microsoft 365 queries going forward
Users walked through the new environment. Backup solution configured and verified. Ongoing licence management, user changes and renewals handled by Techfident. One contact for everything, going forward.
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Why Techfident
Why businesses choose Techfident for Microsoft 365
Secure from the start
MFA, conditional access and secure defaults configured as part of every setup — not added as an afterthought. Microsoft’s out-of-box settings are not sufficient for most business environments.
No unnecessary upsell
The plan we recommend is the one your business needs. Business Basic works for many organisations. If Premium is justified, we explain exactly why before recommending it.
Migration that actually works
Email migrations with a proper cutover plan, rollback option and support during the transition. No lost emails, no days of downtime, no surprises afterwards.
Ongoing management included
User additions, removals, licence changes and annual renewals handled as standard. No overpaying for unused seats, no gaps in coverage when staff join or leave.
FAQ
Common questions
All three plans include Teams, SharePoint, OneDrive and Exchange Online. Business Basic is web and mobile apps only — suited to businesses working primarily in a browser. Business Standard adds desktop Office applications (Word, Excel, PowerPoint, Outlook) and webinar hosting. Business Premium adds advanced security including Microsoft Defender for Business, Intune device management and Azure AD Premium — suited to businesses with compliance or security requirements. Techfident recommends the right plan based on your team size, working patterns and security posture.
Yes. Techfident manages the full migration — email history, contacts, calendars, Drive files and shared drives. Migration is planned to minimise disruption, with users able to continue working throughout. DNS cutover and MX record changes are handled as part of the process, and support is available during the first weeks after go-live.
Yes. Techfident can review your current tenancy — configuration, licence assignment, security settings and user setup. This often identifies unused licences, misconfigured security defaults and gaps in backup or retention policy. You do not need to start from scratch.
No. Microsoft 365 licences do not include third-party backup. Microsoft retains deleted items for a limited period and provides some version history, but this is not a substitute for a proper backup. Techfident recommends and configures a dedicated Microsoft 365 backup solution for all clients — covering Exchange, SharePoint, OneDrive and Teams.
Yes. Microsoft 365 setup, migration and management is delivered entirely remotely and is available to businesses anywhere in the UK. On-site support during a migration or device rollout is available nationwide, with Hertfordshire, Essex and London covered as standard.
Microsoft 365 for business is priced per user per month. Business Basic starts from around £5 per user, Business Standard from around £10.50 per user, and Business Premium — which includes advanced security features — from around £18.60 per user. Techfident supplies all tiers with competitive pricing, full setup included and no hidden implementation fees. We will recommend the right licence tier for your team based on actual usage requirements, not the highest margin option.
A straightforward email migration for a small business of 5 to 20 users typically takes 1 to 3 days with minimal disruption. Larger migrations involving SharePoint, OneDrive data, Teams configuration and complex permissions may take 2 to 4 weeks and are planned in phases. Techfident coordinates the full migration schedule, communicates with your team throughout and ensures continuity of email and data access at every stage.
Microsoft 365 and Google Workspace are both cloud productivity platforms, but Microsoft 365 is generally stronger for businesses already using Windows environments, complex Excel work, advanced Word formatting and on-premise infrastructure integration. Google Workspace tends to suit organisations that work primarily in a browser and value simplicity. For most UK SMEs, particularly those in professional services, Microsoft 365 is the dominant choice. Techfident has migrated businesses between both platforms and can advise based on your specific workflows.
Keep exploring
Related services & reading
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Microsoft 365 — UK Businesses
Microsoft 365 set up right, managed properly.
Starting fresh, migrating from another platform or inheriting a tenancy you’re not confident in — one conversation will tell you exactly where you stand.