Cyber Security

Cyber security for UK SMEs that can’t afford a breach

Endpoint protection, threat detection, security audits and compliance frameworks — delivered by a single accountable contact who understands your environment and your risk.

  • 1hr critical response
  • Vendor-neutral advice
  • Cyber Essentials guidance
Layers of protectionMonitored
Endpoint protectionActive
Email & DNS filteringBlocking
Firewall & patchingCurrent

Illustrative example

The right approach

Security is a state, not a product

Buying tools is the easy part. What matters is whether they’re monitored, maintained and ready when something happens.

Reactive / one-off
Antivirus installed once and left — never updated or monitored
No visibility of threats until something breaks
Compliance treated as a tick-box, not a maintained posture
No clear process when a breach or incident occurs
Ongoing protection
Endpoint protection monitored in real time — threats contained before they spread
Continuous monitoring across devices, network and accounts
Cyber Essentials, GDPR controls and policies actively maintained
Structured incident response — investigation, containment, notification guidance

What we cover

Five areas. All maintained, not just deployed.

Each area is managed on an ongoing basis — not installed once and left to drift.

Endpoint protection & threat detection

Every device protected with enterprise-grade EDR software and monitored in real time. Threats identified and contained before they spread.

EDR / AVReal-time monitoringThreat containment

Security audits & vulnerability assessments

A thorough review of your full environment — devices, accounts, network, firewall, patch levels and cloud services. A prioritised risk report with a clear remediation roadmap.

Risk scoringRemediation roadmapPatch assessment

Compliance & certification

Guidance and technical implementation for Cyber Essentials and Cyber Essentials Plus. GDPR-aligned controls covering data access, breach detection and notification processes.

Cyber EssentialsCyber Essentials PlusGDPR alignment

Firewall & network security

Enterprise-grade firewall deployment and ongoing management. Network segmentation, DNS filtering, VPN configuration and secure remote access — correctly configured and actively maintained.

Firewall managementDNS filteringVPN & remote access

Staff awareness & security policy

Human error remains the most common entry point for ransomware and phishing. We provide practical awareness guidance, phishing simulation and documented policies your team can actually follow — not generic slide decks.

Phishing simulationSecurity policiesPassword hygiene
Not sure where to start?

Start with an audit

A clear, prioritised picture of what needs attention. No jargon, no scare tactics.

Talk to us

Response times

Contracted SLAs for managed clients

Written into your agreement and enforceable.

Critical & High

Complete breach, ransomware or full service outage. Remote response within 1 hour. Incident response initiated: investigation, containment and notification guidance.

Medium

Suspected threat, failed security control or degraded protection. Investigated and under active remediation within 4 business hours.

Low

Policy questions, configuration reviews, minor audit findings. Acknowledged and scheduled within 8 business hours.

How it works

From first conversation to active protection

Step 01

Discovery & scoping

  • Current security tools and configuration reviewed
  • Compliance obligations confirmed (Cyber Essentials, GDPR)
  • Specific concerns and high-risk areas identified
  • Scope and outputs agreed before any work begins

We review your current setup, any existing security tools, compliance obligations (Cyber Essentials, GDPR) and specific concerns. No generic questionnaire — a direct conversation that shapes what the audit covers.

Step 02

Security audit & assessment

  • All devices, accounts and network components reviewed
  • Findings prioritised: critical, high, medium, low
  • Clear recommended action for each finding
  • Itemised remediation roadmap you can act on immediately

Every device, account, network configuration, firewall rule, patch level and cloud service reviewed. Findings prioritised as critical, high, medium or low — with a clear recommended action for each. You receive a working document, not a slide deck.

Step 03

Remediation & hardening

  • Critical findings addressed immediately
  • Endpoint agents deployed and configured
  • Firewall rules, MFA and access controls tightened
  • Policies documented and staff guidance issued

Critical and high findings addressed first. Endpoint protection deployed, firewall rules configured, access controls tightened and security policies documented. Quick wins completed immediately — longer-term items scheduled and tracked.

Step 04

Ongoing monitoring & management

  • Continuous monitoring across all devices and accounts
  • Monthly security posture reports
  • Regular policy and configuration reviews
  • New threats and vulnerabilities acted on proactively

Security is not a one-time project. Continuous monitoring across devices, network and accounts. Monthly reports showing the current posture. Regular reviews of emerging threats and policy changes. Not installed and left.

Check your area

Do we cover your business?

Pop in your postcode and we’ll tell you how we would support you, wherever you are in the UK.

We only use this in your browser — nothing is sent or stored.

Remote support, alwaysFast, consistent help for every client, wherever you are in the UK.
On-site by appointmentLocal across London, Essex and Hertfordshire, and arranged anywhere in the UK through our partner network.
One named contactThe same person manages your engagement and relationship. On-site visits are carried out by our partner engineers.

Why Techfident

Why businesses trust Techfident for cyber security

One contact, fully accountable

We manage your security engagement directly — from first audit through to ongoing monitoring. One point of escalation, complete oversight.

Vendor-neutral recommendations

No vendor commissions. Security tools are recommended because they are right for your environment and budget — not because of a margin incentive.

Compliance-aware delivery

Cyber Essentials guidance, GDPR-aligned controls and documented policies that satisfy auditors, insurers and enterprise procurement teams.

Continuous, not periodic

Threats do not wait for an annual review. Your environment is monitored continuously and new risks acted on as they emerge.

FAQ

Common questions

Cyber Essentials is a UK government-backed certification that demonstrates your business has controls against the most common cyber threats. It is mandatory for businesses bidding on government contracts involving sensitive data. Even outside government work, it signals to clients and insurers that your security posture meets a recognised baseline. Techfident guides businesses through Cyber Essentials and Cyber Essentials Plus.

Protection is layered. EDR software monitors all devices in real time, identifying and isolating threats before they spread. Email filtering and DNS protection block malicious links at the network level. Firewall rules prevent unauthorised connections. Staff awareness guidance reduces the likelihood of human error — still the most common entry point for ransomware. Techfident configures and monitors all of these layers, not just deploys them.

Techfident provides technical GDPR alignment — securing systems that handle personal data, documenting data flows, configuring access controls and ensuring breach detection and notification processes are in place. We are not a legal practice and do not provide legal GDPR advice, but we work alongside your legal or compliance advisors to implement the technical measures required.

A Techfident security audit reviews your full environment: all devices, user accounts, network configuration, firewall rules, patch levels, password policies, email security, remote access methods and cloud service configurations. You receive a prioritised risk report — critical, high, medium and low — with a clear remediation roadmap you can act on immediately.

The majority of cyber security work is delivered remotely and is available to businesses anywhere in the UK. On-site work — such as network audits, firewall installation or hardware deployments — is available nationwide, with Hertfordshire, Essex and London covered as standard from the Bishops Stortford base.

Cyber security costs vary significantly by scope. Cyber Essentials certification starts from around £300 for self-assessment plus a modest annual renewal. External vulnerability scanning and penetration testing are priced per engagement based on scope. Ongoing endpoint protection and managed security services are typically priced per device per month. Techfident provides a clear cost breakdown before any engagement begins — contact us for a tailored quote.

Cyber Essentials is a self-assessment certification where your organisation answers a questionnaire and an assessor reviews your responses remotely. Cyber Essentials Plus goes further — a qualified assessor conducts independent technical testing of your systems to verify the controls are actually in place, not just documented. Cyber Essentials Plus carries more weight with enterprise clients and government procurement. Techfident can guide you through both routes and help you decide which is right for your situation.

For businesses with basic controls already in place, Cyber Essentials certification typically takes 2 to 4 weeks from initial assessment to certificate. Businesses that need remediation work first — patching, firewall configuration, access control changes — should allow 4 to 8 weeks. Techfident manages the full process and will give you a realistic timeline after an initial conversation about your current setup.

Cyber Security — UK Businesses

Your business is a target. Your security shouldn’t be an afterthought.

Talk to us directly. One conversation, a clear picture of where you stand, and an honest recommendation — with no jargon and no scare tactics.