Services
Take a look at our services.
Working in partnership with an MSP global leader providing a suite of proactive managed services that are designed to fit with any customer requirement. Standardised services-levels, technology focused core components and change management provides our customers with a best-of-breed, cost effective managed service that proactively monitors, manages and improves customer networks 24×7.
Techfident Managed Services offering consists of three levels of service, Lite, Essentials and Premium. The Premium service provides comprehensive proactive services across a network, server and software environment, whereas the Essentials service works hand in hand with our break-fix services to provide an enhanced reactive service.
The right device and infrastructure setup is essential when ensuring productivity and performance.
Diversity and choice without clutter is what we like to offer our customers. So when it comes to Computing, Peripherals & Accessories, Networking, Components, Audio, Video & Image. We’ve got you covered!
Specific software is needed in almost every industry, in every business, and for every function. It becomes more important as time goes on. Having the right software is crucial to maintaining your complete infrastructure.
We will help keep your business moving forward. Whether it’s Desktop Applications, Operating Systems, Security Software, Utilities Software, Server Applications or something else.
Our technical capabilities will supplement your in-house skills and core offering, enabling us to skill up or scale quickly and easily to fully meet our customers’ requirements from a technology and business perspective.
Our Professional Services expertise extends across all major vendors including Microsoft, Cisco, VMware and Citrix, and encompasses a breadth of technologies including cloud, data centre, networking, virtualisation, wireless, cyber security and unified communications.
Techfident can provide a comprehensive suite of support services which helps to reduce down time for our customers with fast seamless technical support.
Our services encompass a 24/7/365 technical support team and field-based hardware maintenance technicians. Our experience and expertise reaches across all major vendors, products and technologies to provide efficient problem resolution.
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Putting our customers first.
What our customers are saying about us
Matthew Hill
“Having worked with you as a key IT partner on many projects, we have been very happy with the service provided. It helped enormously that you are familiar with our industry and the demands of our IT team to ensure an efficient service from start to delivery. Whenever we need Techfident, they are there for us.”
Jeremy Gibbs
“Techfident are professional, knowledgeable and always willing to help. Their ‘hands-on’ approach to every task, regardless of size, has made implementing and managing our IT requirements an efficient and seamless process”
Joshua Green
“Since the first day we have worked with Techfident, Akbar has provided us here at Great Annual Savings an exceptional service for fulfilling our IT hardware needs at an more than attractive price, this has enabled us to make significant savings on IT hardware, such as Zero/Thin clients, Laptops, Monitors and other computer accessories.”
George Moore
“Techfident have provided an effective and efficient avenue for our IT hardware requirements. Knowledgeable, always available to discuss and advice best tech for what we want to achieve from network infrastructure through to desktop setup.”
Colin Baker
“Techfident is our choice of partner for most of our IT hardware requirements. Dependable, consistent and knowledgeable, they are always happy to evaluate our options to give us the best advice, regardless of the size of project whilst maintaining a pleasant and professional approach throughout.”
Sid
“We partnered with Techfident to enhance our service and network installation offerings, since day one there has been no looking back. They have been easy to engage with, very knowledgeable and bring extremely good value to how we ourselves operate in the computer & laptop repair industry. Looking forwards to working on many more projects with you.”
Dan Pasmore
“From start to finish of each project we have received a Professional, Innovative and Reliable service which has often had to be tailored to our very specific needs. Techfident are always on hand and have made a real difference with supply and support into our multiple sites covering our Law firms across the South East.”
Ed Jackson
“We were looking for an IT & Tech company who would talk to us in language we could understand, help us think through ways that technology could protect and support our business and provide a cheerful and professional service. Techfident have more than delivered on all of those requirements and made a real difference with transparency and the personal relationship we have built with you guys. In many cases advising us of more cost effective ways to get the kit/performance we require. With new releases / editions always upcoming this advice has been very much welcomed.”
Technology & support at your fingertips.
With you from start to finish providing pre-sales support through to fulfillment and post-sales support.
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We’d love to hear from you.
Give us a call, send an email or drop us a note and we’ll call you back.