24/7 Cyber Security & Compliance Managed Services
Round-the-clock threat monitoring, detection and response from a CREST-accredited Security Operations Centre, with audit-ready compliance reporting. Enterprise-grade protection, without the cost of building your own security team.
- Always-on monitoring
- Rapid containment
- No lock-in
Delivered by our partner’s CREST-accredited SOC
Delivered by Techfident with our fully accredited cyber security partner — CREST-accredited SOC & NCSC CIR Level 2 assured
Why it matters
Expert eyes on your business, every hour of every day
Cyber attacks don’t keep office hours — many are launched overnight, at weekends or over bank holidays, when nobody is watching. A Security Operations Centre (SOC) is a dedicated team of certified analysts who monitor your networks, cloud services, systems and devices around the clock, investigating suspicious activity and acting to contain threats in real time.
Building that capability in-house means recruiting 10–12 specialists for shift cover, licensing SIEM, EDR and threat-intelligence tooling, and spending 18 months or more maturing the operation. Techfident delivers the same outcome as a predictable managed service, provided with our fully accredited cyber security partner — with Techfident as your single point of contact.
What’s included
Complete, layered protection
Best-in-class tooling, machine learning and certified analysts working together to find and stop threats quickly — across your endpoints, network, cloud and identities.
Managed SIEM & log management
A fully managed security information and event platform that collects and correlates logs, network flows and availability data — tuned and maintained by security engineers.
Endpoint detection & response
Agents on your devices detect emerging threats, gather forensic detail and can isolate or shut down a compromised machine remotely to stop an attack spreading.
Intrusion detection
Network, host-based and wireless intrusion detection included as standard — with no additional hardware to buy.
Proactive threat hunting
Specialist analysts dig through the data your systems generate to uncover hidden threats that automated tools alone would miss.
Vulnerability management
Continuous scanning identifies weaknesses across your network, giving you a clear, prioritised patching plan.
Asset discovery
Active and passive monitoring builds a live inventory of every device and piece of software on your network — and flags anything that shouldn’t be there.
User behaviour monitoring
Tracks who is signing in, from where and what they are doing — highlighting unusual activity that may signal compromised accounts or insider risk.
Automated response (SOAR)
Agreed containment steps are carried out automatically on your behalf, cutting response times and reducing the load on your internal team.
Threat intelligence & dark web monitoring
Internet-wide intelligence maps attackers and their infrastructure, while dark web monitoring watches for leaked credentials and data linked to your business.
Packages
Choose the level of protection you need
Three clear packages with transparent pricing and no hidden costs — so you get the right coverage for your risk profile and budget, rather than a one-size-fits-all service.
Tier 01
Essentials
Core 24/7 monitoring
Round-the-clock detection for organisations taking their first step to a managed SOC.
Includes
- Onboarding, design & installation
- Managed SIEM & XDR
- Monthly reporting
- Quarterly service reviews
Tier 02
Core
Detect, respond & protect
The complete balance of protection and value: active response, data protection and threat hunting included.
Everything in Essentials, plus
- Incident response
- Automated response (SOAR)
- Data loss prevention (DLP)
- Quarterly threat hunting
- Use-case development
- Monthly service reviews
Tier 03
Proactive
Maximum coverage
For regulated or high-risk businesses that need intelligence-led, always-on hunting.
Everything in Core, plus
- Unlimited threat hunting
- Threat intelligence
- Dark web monitoring
- Unlimited SOC engineering
All packages include 24/7/365 monitoring by our partner’s CREST-accredited SOC. Pricing is based on your environment and agreed upfront. Not sure which fits? Talk to the team.
Onboarding & accreditation
From onboarding to always-on protection
A structured onboarding gets you protected quickly, then continuous tuning and regular reviews keep your defences getting stronger over time.
Discover & design
We review your environment, risks and compliance goals, then agree a high-level design and the right package for your business.
Onboard & deploy
Log sources, endpoint agents and monitoring are connected and tuned to your environment, with minimal disruption to your team.
Monitor & respond
Certified analysts watch your estate 24/7, investigating alerts and containing threats as they happen — and keeping you informed.
Report & improve
Monthly reporting, regular service reviews and ongoing use-case development continuously strengthen your security posture.
Our accreditation
A CREST-accredited SOC, managed through Techfident
This service is delivered by Techfident with our fully accredited cyber security partner — the same specialist team behind our wider cyber security services. Their Security Operations Centre is CREST accredited and NCSC Cyber Incident Response Level 2 assured, backed by ISO 27001, ISO 9001 and ISO 20000 certification and Microsoft Security Solutions Partner status. Techfident manages your relationship, onboarding and service reviews, so you get specialist protection with one familiar point of contact.
Managed vs in-house
Enterprise-grade security, without the enterprise overhead
A managed SOC gives you a mature, fully staffed security operation from day one — for a fraction of the cost and effort of building your own.
Building an in-house SOC
Techfident managed SOC
Audit-ready, all year round
- Compliance reporting aligned to ISO 27001 and PCI DSS
- Evidence of continuous monitoring for cyber insurers
- Supports UK GDPR obligations and Cyber Essentials controls
- Clear incident records for supplier questionnaires and tenders
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Why Techfident
Why businesses choose Techfident for managed security
One contact for the relationship
Techfident manages your relationship, scoping and service reviews, while our accredited partner’s SOC runs the monitoring and response. One named director stays your point of contact throughout.
No lock-in, ever
All development of your SOC — detection use cases and tuning — becomes your intellectual property. You stay because the service is good, not because leaving is hard.
Part of a wider security stack
Managed SOC works best alongside vulnerability scanning, penetration testing and Cyber Essentials. We coordinate them all so your security is joined up, not fragmented.
Transparent, predictable pricing
Three clear packages, agreed upfront with no hidden costs — so you only pay for the level of protection your business actually needs.
FAQ
Common questions
A Security Operations Centre is a dedicated team of security analysts who monitor your networks, cloud services, systems and devices around the clock. When suspicious activity appears, they investigate, alert you and act to contain the threat in real time, before it turns into a breach, outage or data loss. A managed SOC gives you that capability as a service, without hiring and running the team yourself.
Techfident delivers this service with our fully accredited cyber security partner, whose Security Operations Centre is CREST accredited and NCSC Cyber Incident Response (CIR) Level 2 assured. Techfident manages your relationship, scoping and service reviews, and stays your single point of contact. Our partner's certified analysts run the monitoring, investigation and response.
Yes. Running an in-house 24/7 SOC typically needs a team of 10 to 12 people for shift cover, plus SIEM, EDR and threat intelligence tooling, and often costs well over £1 million a year. A managed service gives smaller organisations the same round-the-clock protection at a fraction of that cost, starting with the Essentials package and scaling up as needs grow.
The service produces bespoke compliance reporting aligned to standards such as ISO 27001 and PCI DSS, so you have evidence of continuous monitoring ready for auditors, customers and cyber insurers. It also strengthens your position for Cyber Essentials, UK GDPR obligations and supplier security questionnaires.
Essentials provides managed SIEM and XDR monitoring with monthly reporting and quarterly reviews. Core adds incident response, automated response (SOAR), data loss prevention, quarterly threat hunting and use-case development. Proactive adds unlimited threat hunting, threat intelligence, dark web monitoring and unlimited SOC engineering for the highest level of coverage.
No. All development of your SOC, including detection use cases and tuning, becomes your intellectual property. You are never held in place by the complexity of leaving.
Yes. The service integrates with Microsoft environments and can include a fully managed Microsoft Sentinel deployment, helping you get more value from your existing Microsoft investment.
Pricing depends on the package and the size of your environment, such as the number of users, devices and log sources. Pricing is agreed upfront with no hidden costs. Contact us for a tailored quote.
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24/7 Managed SOC — UK Businesses
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